Terms of Service

1. Agreement to Terms

These Terms of Service (the "Terms") govern your use of the services offered by Visindo Andalan Solusi ("we," "us," or "our"), including our website, logistics services, and any other related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Service Description

Visindo Andalan Solusi provides logistics and freight forwarding services, including but not limited to ocean freight, air freight, land transport, warehousing, customs clearance, and project logistics solutions. The specific details, rates, and terms for each service will be outlined in separate agreements or quotes provided to you.

2.1 Service Availability

Our services are available to businesses and individuals who require logistics and freight forwarding solutions. We reserve the right to refuse service to anyone for any reason at any time.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

3. User Responsibilities

When using our Services, you agree to:

• Provide accurate, current, and complete information as required for the Services;
• Promptly update your information to keep it accurate, current, and complete;
• Be solely responsible for maintaining the confidentiality of your account information;
• Accept responsibility for all activities that occur under your account;
• Comply with all applicable laws and regulations when using our Services;
• Provide accurate descriptions and declarations of goods being transported;
• Ensure that all shipments comply with customs regulations and international trade laws.

4. Payment Terms

Payment for our Services shall be made according to the terms specified in your service agreement or quote. Unless otherwise stated:

• All prices are quoted in the currency specified in your agreement;
• Payment is due according to the payment terms stated on your invoice;
• We reserve the right to charge interest on late payments at a rate of 1.5% per month;
• You are responsible for all taxes, duties, and other charges that may be imposed on our Services.

5. Intellectual Property

All content on our website, including logos, trademarks, text, graphics, images, and software, is the property of Visindo Andalan Solusi or its content suppliers and is protected by international copyright laws. The compilation of all content on our website is the exclusive property of Visindo Andalan Solusi and is protected by international copyright laws.

6. Limitation of Liability

To the maximum extent permitted by law, Visindo Andalan Solusi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our Services;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from our Services;
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party;
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Services.

7. Indemnification

You agree to defend, indemnify, and hold harmless Visindo Andalan Solusi, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our Services;
• Your violation of any term of these Terms;
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right;
• Any claim that your content caused damage to a third party.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Jakarta, Indonesia for the resolution of any disputes.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Visindo Andalan Solusi
Email: [email protected]
Phone: +62 21 1234 5678